A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions. Users in both business-to-consumer (B2C) and business-to-business (B2B) environments increasingly use chatbot virtual assistants to handle simple tasks. Codezcook give customized chatbot according to the industry or company based to our clients. Its offerings include software for conversational security, automation, and analytics, a conversational assistant, customer engagement, insights, and analytics software. It works by engaging customers through voice.